What is important to us? Success! Naturally. But not at any cost and not at the expense of others. In our relationships with customers, employees and business partners, we live the values: Quality, fairness, innovation and sustainability.
Quality, fairness and innovativeness
At the technical level quality, innovation and sustainability are our key values. From those we derive significant impulses for the management of our company. It is our objective to fulfil customer requirements by providing suitable solutions.
We are committed to fairness in all our dealings with customers, employees and suppliers. This creates trust and forms the basis for long-lasting and efficient relationships. Fairness saves money.
We get to the heart of what is important to us
Values need to be translated into day-to-day business. We trust in our guiding principles for orientation during decision-making processes.
- We ensure the best possible product quality, even for the invisible details.
- We provide understandable and clear offers, fair and transparent contractual conditions, sufficient warranties without any loopholes and long-term service provision.
- Our forward planning ensures the observance of agreed deadlines.
- We always consider both sides of a contract.
- We give our word as business partners.
- We undertake continuous research and proactive development work.
- We invest in the know-how of our employees to improve our solutions and methods.
- We handle resources economically and responsibly.
- We meet our customers, business partners and employees with respect.
We are committed to the eight principles of honorable merchants (Source: Chamber of Commerce and Industry, Wiesbaden)
IHK Wiesbaden's eight "Guiding Principles for Respectable Business People" in words:
- We keep to our word, our handshake is our bond.
- We are a democratic and liberal institution.
- We are open-minded and respect diversity.
- We treat our customers, employees and business partners fairly.
- Our business activities are centered around longevity and sustainability.
- We take responsibility for the economy, environment and society.
- We support our economic region.
- We also champion our values in the global business arena.