Smart Service for machines and plants
A special feature is that the documents can be designed interactively. For example, it is possible to divide an image of an electrical cabinet into clickable areas. By clicking on an area, the corresponding circuit diagram or the data sheets of the components available there can then be displayed. A protocol function can be used to record activities and measures that have been carried out and are thus available as a knowledge base. All in all, FactoryWare WhatsDown offers a lightweight entry into the world of smart services in the area of customer support.