Eckelmann AG has taken preventative measures to help mitigate the spread of the coronavirus while keeping the business running. Our availability and operational processes are currently not affected.
In the event of questions or concerns, you can reach our staff as usual by phone or by e-mail. In order to be able to continue providing you with advice on technical solutions in the best possible way, we are also using digital communication tools such as Skype, Microsoft Teams, and TeamViewer for personal communication. The safety of our staff and the availability of installations and machines involving Eckelmann automation technology are of the highest priority to us, most particularly in all system-relevant infrastructures.
We shall desist from visits and training sessions on your or our premises until further notice.
Your account manager will stay in touch with you and you can contact them anytime.
Our E°Customer Service is available to answer your support queries as usual:
Tel. +49 611 7103-500
E-mail:support@eckelmann.de
www.eckelmann.de/support
We are monitoring the situation as it evolves and will reevaluate it on a daily basis. We shall inform you about any changes in good time.
We thank you for your understanding and hope that you and your families will stay in good health!
Best regards
Peter Frankenbach
Eckelmann AG CEO