Virtus Alarm Desk
Alarm and error message management
Virtus Alarm Desk is a web-based service that allows a technician to quickly analyse and resolve faults in supermarket refrigeration pack systems. Virtus Alarm Desk is an add-on to Virtus Basic Desk with advanced fault management and the possibility of integrating third party controllers. Eckelmann provides the digital service via the Virtus Caelum / Eckelmann platform.
Features
- Digital alarm and error message management
- Processing of fault data from any systems – manufacturer-independent and centrally in a cloud application
- Documentation of troubleshooting processes
- Access to all component-related information and tips for eliminating the specific fault
Advantages
- Cross-supplier error management and troubleshooting in one system
- High transparency due to documentation of the system history
- Saves unnecessary service calls due to detailed remote diagnosis
- Improvement of the service quality and response times
We would be happy to advise you about Virtus LINE and show you the Virtus Caelum cloud services in a live demo.
Contact us: Phone +49611 7103-700.