Service & Support Our Smart Service offerings are as unique as our automation solutions

As a strong and reliable group, our service is by your side worldwide.

We know that in service, besides the factor of time, professionalism decides success. That’s why you can reach only specialists who are familiar with your issue through our hotline.

Service Form

The Eckelmann service team is by your side: fast, practical, and efficient.

You can reach us Monday through Friday from 7:00 AM to 6:00 PM.

Call us!
+49 611 7103-500

Our cooperation in service also begins with the sale of individual solutions for your automation and digitalization.

We stay by your side:

  • Personally: Your customer service representative is available. You won’t end up in a call center.
  • Proactively: We keep the lifecycle of your system in mind and ensure spare parts availability.
  • Professionally: We work for mutual success through various channels and with modern tools.

Automation technology embodies productivity and efficient resource use. That’s why we, as automation technicians, are proud to take responsibility for the productivity of machines and systems on behalf of our customers. In the consulting field, we offer extensive advisory services for modernization and optimization concepts.

Service Expertise for Many Industries & Requirements

As a partner for industrial automation and digitization, we offer customized service for the entire lifecycle of your machine — “Made in Germany” & tailored to your needs. Sustainable solutions are the focus: whether in repair service, retrofit, system monitoring, or Smart Service.