Service Contracts

Strong in Remote Support

Customer Service Tailored To Your Needs

The lifecycle of an automation solution does not end with warranty periods for components and parts. Do you want 24/7 support?

No problem! The Eckelmann Group also excels in service and customer support — tailored to your needs.

To document and quickly address issues, we maintain an electronic service logbook for you and pre-configure spare parts for your systems. We are happy to include individual services in our service contracts.

Get advice now and benefit from:

  • Telephone hotline & remote support
  • Repair & spare parts service
  • Implementation of retrofit & modernization projects
  • Direct access to all relevant documents & software versions
  • Training and consulting services

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