Customer Service Tailored To Your Needs
The lifecycle of an automation solution does not end with warranty periods for components and parts. Do you want 24/7 support?
No problem! The Eckelmann Group also excels in service and customer support — tailored to your needs.
To document and quickly address issues, we maintain an electronic service logbook for you and pre-configure spare parts for your systems. We are happy to include individual services in our service contracts.
Get advice now and benefit from:
- Telephone hotline & remote support
- Repair & spare parts service
- Implementation of retrofit & modernization projects
- Direct access to all relevant documents & software versions
- Training and consulting services
