In 2025, almost one in four packages ordered online was returned to retailer – totaling 530 million returns. Around 90% of these were in the fashion, electronics, health, and home goods sectors.
Returns are enormous cost drivers in e-commerce and fixed-site retailers. Eckelmann specializes in the clear allocation of returned goods using image recognition.
With the E°Returns Identification (E°RI Series), returns of different sizes are identified with AI support – over 2000 packages per hour.
The benefits at a glance:
- Identification and status recording of returns – also with AI
- Status recording of incoming goods
- Throughput of >2000 items / hour
- Various items sizes and shapes
- Interface to ERP
Do you have questions?
Kathrin Klinker
Sales Manager Automation Projects
Email: k.klinker@eckelmann.de